Program Associate
Columbus, OH
Full Time
Mid Level
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
What You Will Be Doing
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
What You Will Be Doing
- Support the daily onsite execution of Fooda programs across assigned location(s), ensuring service is timely, accurate, and well-presented.
- Act as an onsite point of contact for day-to-day client needs, catering requests, and service questions, escalating issues as appropriate.
- Coordinate catering and meeting orders, including gathering requirements, communicating with restaurant partners, and supporting setup and breakdown.
- Partner with restaurant teams to confirm orders, delivery timing, setup expectations, and service standards.
- Assist with managing the restaurant network supporting your location(s), including communication, feedback sharing, and basic onboarding or offboarding support.
- Handle daily financial and administrative tasks, including order reconciliation, receipts, invoicing support, and basic reporting.
- Maintain menus, point-of-sale details, signage, and other onsite materials to ensure accuracy and consistency.
- Support customer service inquiries from clients and consumers, resolving issues quickly and professionally.
- Observe onsite trends and operational opportunities, sharing insights with the account manager to help improve service and efficiency.
- You enjoy being onsite and interacting with clients, restaurant partners, and customers throughout the day.
- You’re organized, detail-oriented, and comfortable juggling multiple requests and priorities at once.
- You bring a hospitality-first mindset and take pride in delivering smooth, dependable service.
- You communicate clearly and professionally, and you know when to solve independently versus escalate.
- You’re comfortable handling daily financial details and administrative tasks with accuracy.
- You’re proactive, dependable, and take ownership of your responsibilities within a team structure.
- You have experience in hospitality, food service, catering, events, or operations (preferred), and are eager to grow into increased responsibility over time.
- Competitive base salary, bonus plan, and stock options, based on experience
- Comprehensive health, dental and vision plans
- 401k retirement plan with company match
- Paid maternity and parental leave benefits
- Flexible spending accounts
- Company-issued laptop
- Fully integrated sales tech stack. HubSpot, ZoomInfo, LinkedIn, and an SDR team to help support outbound activity.
- Daily subsidized lunch program (ours!)
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
The salary range for this role is $50,000-$60,000. The salary is dependent on a number of factors including but not limited to: work experience, training, locations and skills.
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