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PopUp Operations Coordinator

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in ten major US cities and plans to continue its expansion across the United States and internationally.

Position Overview:

As the PopUp Operations Coordinator you would support Fooda’s PopUp program by ensuring all aspects of an event are accounted for and properly tracked using Fooda’s technology platforms.  This role works closely with the PopUp Account management team and will be responsible for providing organizational and operational support. Duties will include monitoring event details, correspondence with clients, maintaining consistency across platforms, and customer service.

Who You Are:

  • You love process, you work fast and care about the details
  • You are very organized and detail oriented. Type-A personality is a plus!
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • Excel doesn’t scare you in fact it makes you better and faster!
  • You are optimistic in the face of problems and know that you’re capable of finding solutions
  • You have strong communication skills and are comfortable giving direction
  • Able to make quick decisions

What You’re Responsible For:

  • Gain competency with Fooda’s technology and standard operating procedures
  • Updating event details across multiple platforms
  • Confirm scheduling changes with clients and restaurant partners
  • Reporting of sales information from Fooda events using Excel, Salesforce and Square
  • Call restaurants to confirm upcoming events and verify they received event instructions
  • Schedule campaigns to be sent using our email scheduling tool
  • Menu inventory management, maintaining Fooda’s website menus and inventory
  • Manage any schedule changes across all systems
  • Communicate effectively and clearly with restaurant partners
  • Be confident problem solving for issues such as late arrivals, incorrect email communication or incorrect billing
  • Escalate issues to Manager when necessary to keep them informed of site activity 

 

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Fooda provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fooda complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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