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Part-Time Catering Event Coordinator

Who We Are:

Do you get tired of visiting the same handful of lunch spots around your office? If so, you're not alone!  Fooda partners with trendy local restaurants to provide awesome food at reasonable prices to employees while at work.  We’ve built a technology platform for employees to easily buy tasty lunch everyday, and for restaurants to get access to new, loyal customers.  Fooda is a proven, venture-backed, growing startup with an experienced team.

Position Overview:

This role is responsible for providing organizational and operational support to the catering team and our clients, reporting to the Catering Account Executive. Duties will include monitoring onsite client events, processing online orders, menu inventory management, maintaining website inventory and creating labels and menu signs for all applicable orders.  Role will start part-time with opportunity to grow in the future. 

Who You Are:

  • You love building relationships with customers and enjoy customer service
  • You are friendly, high energy and love interacting with other people
  • You are empathetic at your core yet comfortable being tough and taking a stand
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • You are optimistic in the face of problems and know that you’re capable of finding solutions
  • You are very organized and detail oriented. Type-A personality is a plus!
  • You have strong communication skills and are always looking for ways to improve
  • Prior catering or serving experience preferred 
  • ServSafe Sanitation certified preferred 

Your Responsibilities:

  • Build relationships with customers by solving problems, and managing issues
  • Go out of your way to get to know your customer
  • Be confident problem solving for issues such as a incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication 
  • Gain competency with Fooda’s technology and standard operations procedures
  • Process online transactional orders using Fooda systems and process
  • Menu inventory management, maintaining Fooda’s catering website menus and inventory
  • Escalate issues to Manager when necessary to keep them informed of site activity 
  • Communicate effectively and clearly with restaurant partners
  • Weekday shift to at Monday - Wednesday 10AM - 3PM

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Fooda provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fooda complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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